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At CEOC, we value your voice. We have an independent, visible, and traceable procedure for the receipt, management, and resolution of complaints, claims, and suggestions.
We guarantee total confidentiality. Filing a complaint does not result in retaliation and will not affect your care.
Our commitment: We will send you an acknowledgment of receipt within a maximum of 2 business days and an initial evaluation of your case within 5 business days.
